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Real Estate

Zillow CEO lauds distant work as portal eyes workplace discount

Editorial Board
Editorial Board Published February 14, 2025
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Zillow CEO lauds distant work as portal eyes workplace discount
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Zillow CEO Jeremy Wacksman stated the corporate expects its leasing prices to drop by about $16 million over the subsequent 4 years and anticipates incomes $26 million in sublease revenue throughout the identical interval.

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Though the period of distant work is finished at Amazon, Google, AT&T and Disney, Seattle-based residential portal Zillow is sticking with its ‘Cloud HQ’ mannequin.

Zillow CEO lauds distant work as portal eyes workplace discount

Jeremy Wacksman | Credit score: LinkedIn

“We pivoted the company and committed to [a cloud-headquartered or CloudHQ] model almost five years ago now, and it’s been fantastic for us,” Wacksman advised Entrepreneur in an interview on Monday. “Different strategies work for different companies. For Zillow, the size we are, the type of workforce we are, CloudHQ has been a huge benefit for us.”

Wacksman, who took the CEO helm in August, stated Zillow’s dedication to distant work has allowed the corporate to broaden its recruitment efforts and rent expertise throughout the U.S.

“We now see four times the number of job applicants for every job we have versus what we did before the pandemic,” he stated.

Though the distant mannequin has been praised for offering a greater work-life stability, lowering boundaries for individuals with disabilities, and rising flexibility for working mother and father, the one downside opponents typically spotlight is a possible breakdown of firm tradition.

Nonetheless, Wacksman stated Zillow has been capable of keep away from that breakdown by sustaining a number of workplace areas in New York, Irvine, and Seattle that staff can use to host conferences, full trainings or knock out on a regular basis duties. The corporate additionally hosts social occasions that permit co-workers to construct bonds exterior of labor.

“While folks work at home predominantly, we have lots of gatherings, lots of ways for folks to get together and meet in 3D,” he advised Entrepreneur. “The flexibility that comes, the collaboration that we get, and the intentional time we have together really gives us the best of both.”

Past enhancing the corporate’s adaptability, distant work has additionally buoyed Zillow’s backside line.

Since switching to a Cloud HQ, Zillow has decreased its workplace footprint 73 p.c from 1,046,413 sq. toes to 274,771 sq. toes.

The corporate shuttered its Denver and Overland Park places of work and dramatically downsized its places of work in Seattle, New York, Atlanta, San Francisco and Irvine, a Seattle Instances deep dive into Zillow’s US Securities and Trade Fee filings revealed. Zillow’s workplace discount measures decreased the corporate’s leasing prices from $54 million in 2022 to $34 million in 2024.

The corporate expects its leasing prices to drop to $18 million over the subsequent 4 years, and anticipates incomes $26 million in sublease revenue throughout the identical interval.

Zillow closed 2024 on a robust word, with the corporate rising its full-year income 15 p.c yr over yr to $2.2 billion, in line with its newest earnings report. The corporate nonetheless isn’t worthwhile; nevertheless, slimmed internet losses from $153 million in 2023 to $112 million in 2024.

E-mail Marian McPherson

TAGGED:CEOeyeslaudsofficeportalreductionremoteworkZillow
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