A know-how difficulty at Alaska Airways resulted within the short-term grounding of flights in Seattle on Monday morning and issues into the afternoon for individuals attempting to ebook flights on its web site, the airline mentioned.
The Seattle-based firm mentioned in an announcement the problem Monday morning resulted in a “significant disruption” to its operation — together with delayed flights. The airline mentioned it requested a 40-minute floor cease at Seattle-Tacoma Worldwide Airport to clear plane congestion.
No additional particulars got concerning the know-how drawback, and the rationale for the disruptions was unclear.
A message on the corporate’s web site Monday afternoon mentioned it was experiencing points with reserving flights on the web site, by a cell app and on the contact heart.
“We sincerely apologize to our guests who are impacted and are working to resolve the issue as soon as possible,” the assertion mentioned.
The issues got here initially of the corporate’s Cyber Monday flight sale. In feedback from its account on X to prospects complaining of missed flights, delays and issues utilizing the airline’s app and web site, the provider additionally apologized.
In late September, Alaska Airways flights had been grounded in Seattle due to what the corporate referred to as vital disruptions from an unspecified know-how drawback.
