DoorDash mentioned Tuesday that it’s stepping up efforts to establish harmful supply drivers and take away them from its platform after a flood of complaints from cities.
In a letter despatched final month to DoorDash and different meals supply firms, Boston officers mentioned they had been seeing a rise within the illegal and harmful operation of bikes, mopeds and motorized scooters by supply staff.
Town mentioned riders had been working crimson lights, touring the improper means on one-way streets, exceeding posted pace limits and driving on sidewalks.
San Francisco-based DoorDash mentioned it has created a devoted level of contact for the Boston Police Division to make it sooner and simpler to course of requests for drivers’ information. The corporate mentioned it could additionally think about eradicating drivers from the platform if police report they’ve damaged site visitors legal guidelines.
DoorDash mentioned it was beginning the hassle in Boston however might broaden it to different cities.
DoorDash mentioned it’s additionally partnering with Boston and different cities to share steerage on car registration necessities in a number of languages. It can additionally warn supply staff about actions that break native legal guidelines, like driving on sidewalks.
“We will remind Dashers that failing to comply with local laws or our standards could lead to removal from our platform,” the corporate mentioned.
Officers in Boston, New York and different cities have mentioned that in lots of instances, drivers are utilizing unregistered automobiles for deliveries. Some drivers can also share accounts, so an individual with a number of site visitors violations may be utilizing a car registered to another person.
In New York, authorities have seized 13,000 scooters and mopeds to date this yr that had been unregistered or used to interrupt site visitors legal guidelines.
“They have terrorized many of our pedestrians, particularly our senior and older adults,” New York Metropolis Mayor Eric Adams mentioned final month at an occasion the place 200 motorized two-wheeled supply automobiles had been destroyed. “Riders who think the rules don’t apply to them, they’re going to see an aggressive enforcement policy that’s in place.”
In response, DoorDash mentioned it’ll extra ceaselessly immediate drivers to submit a real-time selfie to show their identification whereas they’re making deliveries. The selfie is then in comparison with beforehand submitted authorities identification.
DoorDash mentioned it could take away drivers who fail to substantiate their identities.
DoorDash wouldn’t say Tuesday what number of drivers it sometimes removes from its platform annually for breaking site visitors legal guidelines.
