A aircraft filled with passengers was pressured to make an emergency touchdown, delaying their arrival by seven hours, however a gesture from the pilot could have made the state of affairs not so dangerous.
Tanya Stamos, a 44-year-old United States Navy veteran from Woodlands, Texas, mentioned she was not too long ago flying from San Francisco to Houston on a United Airways flight when issues took a flip.
Stamos instructed Fox Information Digital that the nonstop flight was scheduled to reach in Houston at 7:00 p.m., however the flight needed to make an emergency touchdown quickly after takeoff.
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“Not long into our flight, the captain had come on and asked if there were any health care professionals, [and] if so, please let the flight attendant know and head to the back of the plane,” she mentioned through e mail.
Stamos mentioned that after studying {that a} man had handed out and collapsed within the rest room, they had been instructed by the pilot that the aircraft could be making an emergency touchdown in Albuquerque, New Mexico, to hunt medical assist for the passenger.
Round 3:30 p.m., the flight landed in New Mexico the place the passenger was taken off the aircraft by medical officers.
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“The pilot then gets on and says they are going to refurbish the medical equipment that was used, and we will be departing by 5:00 p.m.,” Stamos mentioned.
Nonetheless, a short while later, the passengers had been requested to exit the aircraft and weren’t given an evidence as to why, Stamos mentioned.
Stamos mentioned she and fellow passengers walked into the New Mexico airport and realized that they must await a brand new flight crew to board the aircraft.
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“After sitting there for a couple hours trying to figure out what was going on and the captain to find other flight attendants to serve us so we would not be stuck there overnight, it was near 7:30 p.m. or so,” she mentioned.
Stamos mentioned United Airways gave passengers a $15 meals voucher, however the airport eating places and meals choices had been closed by then.
The pilot ended up taking issues into his personal palms and ordered pizza.
“The captain said it was a really disheartening situation, and we may be tired, but he would make sure he personally got our bellies full,” Stamos mentioned.
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Stamos mentioned 30 pizzas for the 150 passengers confirmed as much as the gate and everybody was “completely shocked.”
“Most organizations do not go above and beyond, but that captain did not hesitate,” she mentioned, including, “His display that evening is what we should have more of: selfless acts of love, compassion and humanity.”
Stamos mentioned new flight attendants arrived, and the flight was in a position to take off at 11:00 p.m. The aircraft safely landed in Houston at 2:00 a.m. the following morning.
She mentioned the pilot stood on the entrance of the plane upon deplaning in Houston to thank the passengers for being affected person.
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“As it was my turn to exit the plane, I shook his hand and thanked him,” she mentioned, including, “Everyone behind me then followed suit and shook his hand as well.”
Stamos mentioned, “It was a beautiful sight.”
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A consultant from United Airways instructed Fox Information Digital that the corporate “loves to see our pilots going above and beyond for our customers when the unexpected happens.”