Hong Kong Airport Launches World’s First Smartphone Specific Bag Drop Service

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(06/08/24)
 The world’s first smartphone categorical bag drop
service has launched at Hong Kong Airport (HKG).

The groundbreaking growth makes use of HKG’s Flight
Token know-how to permit passengers to finish on-line check-in
and scan journey paperwork with their smartphones earlier than heading to
the airport.

Upon arrival on the airport, travellers can
proceed on to the categorical bag drop counters and course of
their luggage by themselves with their smartphones in beneath one
minute, in comparison with a median of three minutes on the airline
counters or sensible check-in kiosks.

At the moment, all HK Specific passengers can use the
airline’s app for the smartphone categorical bag drop service and
Cathay Pacific can also be providing the service to passengers for all
locations, besides america. Hong Kong Airways expects
to supply the service by the top of this yr, and the airport
authority is planning to broaden the service to much more airways
sooner or later.

Hong Kong Airport is now the one airport within the
world the place passengers are capable of full all departure
procedures utilizing solely their smartphones and facial recognition
know-how, together with on-line check-in, journey doc
verification, bag drop, coming into the safety space, and boarding
by means of self-service.

“Flight Token is the world’s first service that
applies facial recognition technology to complete the entire
departure process at the airport. Since its full implementation in
2022, it has won numerous accolades from local and international
organisations. The Smartphone Express Bag Drop Service, as an
extended service of Flight Token, was just launched in
collaboration with airlines, delivering to passengers an even more
convenient and efficient departure experience,” stated Chris Au
Younger, Basic Supervisor, Innovation & Knowledge Insights of Airport
Authority Hong Kong (AAHK). “We will continue to work with our
business partners to develop and adopt different technological and
innovative solutions to further enhance our services and
operational efficiency as part of our Smart Airport’ journey.”

Passengers aged 11 or above travelling on a
visa-free journey can now use this new service and use Flight
Token with their digital journey paperwork, together with Hong Kong
Particular Administrative Area (HKSAR) passports issued after 14
Could 2019, Mainland Journey Permits for Hong Kong and Macao
Residents (generally referred to as the Residence Return Permits), digital
passports issued by all different international locations or areas, or Mainland
residents’ Exit-Entry Permits for Travelling to and from Hong Kong
and Macao with legitimate endorsements for go to.

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