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Business

Klarna hits 100 million customers as income and onetime prices bounce

Editorial Board
Editorial Board Published May 20, 2025
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Klarna hits 100 million customers as income and onetime prices bounce
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Klarna hits 100 million customers as income and onetime prices bounce

Klarna Group Plc reported a $92 million pretax loss for the primary three months of the yr because of onetime prices corresponding to employees share awards and preparations for its now-paused preliminary public providing.

The Stockholm-based fintech stated Monday its like-for-like income rose 15% from the identical interval final yr to $701 million. On an underlying foundation, Klarna stated it’s had 4 consecutive worthwhile quarters. 

Klarna now has 100 million lively clients utilizing its buy-now-pay-later and different companies, together with 724,000 service provider companions. Within the US, its largest market, Klarna reported a 33% rise in quarterly income in comparison with a yr in the past. 

“AI is helping us work smarter, scale faster and deliver more value, from customer support and marketing to insights and product development,” Co-Founder and Chief Government Officer Sebastian Siemiatkowski stated in a video offered by his personal AI avatar.

The agency stated it has lowered its workforce by about 40% since 2022 because it automated extra customer support duties, and Siemiatkowski stated Klarna was “on track to hit $1 million in revenue per employee.”

Earlier this yr, Klarna filed for a US IPO in what was anticipated to be one of many yr’s greatest monetary firm listings. The agency was looking for to boost a minimum of $1 billion at a valuation of greater than $15 billion, Bloomberg Information reported. 

However the agency paused the float after Donald Trump’s sprawling tariff announcement on April 2 despatched shockwaves by means of world equities. Since then, a number of fintechs have moved forward with their plans for inventory market debuts, together with Chime and Etoro. 

This story was initially featured on Fortune.com

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