Microsoft is becoming a member of cybersecurity software program agency CrowdStrike in preventing again in opposition to Delta Air Strains, which blames the businesses for inflicting a number of thousand canceled flights following a expertise outage final month.
A lawyer for Microsoft mentioned Tuesday that Delta’s key IT system might be serviced by different expertise corporations, not Microsoft Home windows.
“Your letter and Delta’s public comments are incomplete, false, misleading, and damaging to Microsoft and its reputation,” Microsoft lawyer Mark Cheffo mentioned in a letter to Delta legal professional David Boies.
Cheffo mentioned Microsoft was making an attempt to find out “why other airlines were able to fully restore business operations so much faster than Delta.”
The feedback signify an escalating combat between the tech corporations and the Atlanta-based airline.
Delta CEO Ed Bastian mentioned final week that the worldwide expertise outage that began with a defective improve from CrowdStrike to machines operating on Microsoft Home windows value the airline $500 million. Bastian raised the specter of authorized motion.
On Tuesday, Delta mentioned it has an extended report of investing in dependable service together with ”billions of {dollars} in IT capital expenditures” since 2016 and billions extra in annual IT prices. It declined additional remark.
CrowdStrike has additionally disputed Delta’s claims. Each it and Microsoft mentioned Delta had turned down their provides to assist the airline get well from the outage final month. Microsoft’s lawyer mentioned CEO Satya Nadella emailed Bastian through the outage, however the Delta CEO by no means replied.
