The M&S web site is down – hours after the retailer revealed it’s dealing with a £300m hit to earnings following final month’s ransomware assault.
A holding web page informed clients that they’re presently unable to browse the location, including: “We’re making some updates and will be back soon.”
On-line purchases have been suspended because the incident on 22 April, and it could be a few weeks earlier than companies are partially restored.
Sky Information understands that the upkeep is routine.
M&S not too long ago warned that disruption to its operations might final into July, however chief government Stuart Machin says the retailer is “on the road to recovery”.
It’s extensively believed the retailer fell sufferer to Scattered Spider, a hacking group that has additionally been linked to related assaults focusing on The Co-op and Harrods.
Final week, M&S additionally admitted private knowledge belonging to a few of its clients has been stolen – however the firm confused this didn’t embrace “usable payment or card details”.
Passwords have been additionally not affected, however there are stories that contact particulars comparable to names, addresses and cellphone numbers was taken.
Empty cabinets have been seen in shops within the instant aftermath of the cyberattack. Pic: SponPlague
The corporate’s valuation has plunged by greater than £1bn because the fallout deepens.
“This incident is a bump in the road, and we will come out of this in better shape, and continue our plan to reshape M&S for customers, colleagues and shareholders,” Mr Machin informed analysts on Wednesday.
