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Spotify’s new CHRO shares how she’s rolling out AI at a tech-first firm

Editorial Board
Editorial Board Published June 12, 2025
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Spotify’s new CHRO shares how she’s rolling out AI at a tech-first firm
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Spotify’s new CHRO shares how she’s rolling out AI at a tech-first firm

Good morning!

Spotify has a brand new CHRO: Anna Lundström. Becoming a member of the music and podcasting large in 2016, Lundström has held a wide range of roles on the firm, and beforehand served because the VP of HR. She additionally performed an important position masterminding the corporate’s distant work technique, in any other case generally known as “work from anywhere.”

Fortune sat down with the newly-minted HR chief to get her ideas on workforce priorities for the corporate, what she thinks it takes to construct an incredible work-from-home coverage, and naturally, AI. 

Lundström and chief product officer Gustav Söderström have launched a set of AI guidelines to all the group, and launched a collection of trainings for workers that vary from immediate engineering to extra superior programs. 

“Leaning fully into the learning, making our employees future ready, providing them with AI literacy skills—that will position them really well,” she says. “We don’t know what the future will hold, but the bet we’re taking is making everyone AI ready.” 

Lundström says she’s additionally doubling down on worker well-being, which incorporates elevated psychological well being assist and an annual company-wide “Wellness Week.” An concept born out of pandemic-era Zoom burnout, that’s when the corporate closes all places of work for the primary week in November, and sends 7,500 staff dwelling on the similar time. 

“People love that because usually, when you’re on vacation, you come back to a full inbox and a long to-do list,” she says. “But here, everyone’s off at the same time.”

You’ll be able to learn extra of my interview with Spotify’s new CHRO right here. 

Sara Braun
[email protected]

This story was initially featured on Fortune.com

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