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In early 2020, the world watched as a terrifying new virus arrived in Italy and introduced the nation to its knees. Photographs of vacant streets, medical doctors in head-to-toe protecting gear and stacked physique luggage flooded the nightly information, serving as a warning of what awaited the remainder of us.
By the point COVID-19 hit the US in full power, the teachings from Italy have been changing into painfully clear, pushing states, together with Texas, to extra rapidly institute lockdowns, begin testing and surveillance and attempt to equip well being care suppliers as greatest as attainable.
However there was no time for both nation to construct the strong, resilient well being care system it could must adequately reply to a disaster of this magnitude. Each Italy and the US had lengthy targeted well being care {dollars} on flashy hospitals and top-flight speciality care, permitting main care to languish. Each nations paid the worth for this coverage selection in the course of the pandemic.
Italy has taken this painful lesson to coronary heart, rebuilding its well being care system with a brand new focus: Serving to folks keep away from the hospital by getting their fundamental well being wants met near house.
The nation is pouring the equal of $17 billion in COVID-19 reduction funds from the European Union into its well being system, largely in main care. This unprecedented inflow of money is meant as a pointy shock to assist reorient Italy’s well being care system away from hospitals and into people-centered care.
The same effort is lengthy overdue in the US, and particularly in Texas. Right here, within the land of large hospitals, and extraordinary experiments in cutting-edge care, we now have fewer main care suppliers per capita than virtually every other state.
Lower than 6% of well being care {dollars} in Texas go to main care, decrease than the nationwide common, at the same time as the necessity continues to develop.
“COVID just about killed primary care in Texas,” mentioned Sue Bornstein, co-director of the Texas Main Care Consortium, which advocates for extra entry to main care. “There were so many practices that went under and people retired early. It really shone a bright, very unfavorable light on just how fragile this was.”
After a long time of neglect, the rising disaster in main care in Texas is forcing legislators, native leaders, well being advocates and medical suppliers to take a tough take a look at what it could take to revive the inspiration of the medical system.
Texas discovered from Italy’s errors within the early days of the pandemic. Can they study from the nation’s effort to proper the ship after the disaster has handed?
Re-centering main care
At first look, the American well being care system appears to have little in frequent with its Italian counterpart.
Italy’s nationwide well being system pays for many medical look after residents. The nation spends much less per capita on well being than most different European Union nations, however Italians nonetheless are inclined to dwell lengthy, wholesome lives.
Examine that to the US, the place a largely privatized system prices the federal government and customers greater than in every other high-income nation. Right here, life expectancy is declining, and the U.S. ranks lowest for entry to care, administrative effectivity, fairness and well being outcomes.
However regardless of these totally different beginning locations, each nations have ended up in related predicaments, with well being care programs that reward costly, acute hospital care over complete, accessible main care.
Main care is the simplest, most cost-effective solution to maintain an entire neighborhood wholesome, in response to an overwhelming physique of proof. Guaranteeing folks have an ongoing relationship with a main care supplier near house permits them to establish well being points early, handle them proactively, and keep away from pointless hospital visits.
The pandemic revealed how far most well being care programs have strayed from that premise. Nowhere was that extra obvious than Lombardy, Italy. Every of Italy’s 20 areas decides easy methods to ship well being care, leading to a large discrepancies from place to position. The rich, northern Italian area of Lombardy has taken an method that feels distinctly Texan.
Anchored by Milan, the nation’s financial capital, Lombardy is the place Italy’s free-for-all medical system is changing into ever extra market-driven and privatized. In some methods, it has paid off — The area is house to 5 of the ten greatest Italian hospitals, in response to a 2024 rating. Italians from different areas come to Lombardy for cutting-edge specialty care they will’t get at house.
However when COVID-19 arrived, Lombardy’s hospitals have been rapidly overwhelmed and there was no main care system to assist folks keep wholesome at house. As many as 35,000 folks died in Lombardy within the first months of the pandemic, a a lot greater mortality price than every other area for that interval, producing worldwide consideration on the area’s well being care system.
If Lombardy is the face of Italy’s failure to spend money on main care, Texas is the poster little one for the US. Regardless of our world-renowned hospitals, practically 40% of Texans say they don’t have a normal supply of well being care, in comparison with 29% nationwide. Texas has simply 86 main care suppliers per 100,000 folks, the second-lowest within the nation, which means even individuals who have a physician typically wait months for appointments or are solely seen for probably the most pressing conditions.
“In Texas, we’re always chasing sexy, we’re chasing big, and we’re letting the infrastructure, the foundation of the health care system deteriorate,” mentioned Tom Banning, CEO of the Texas Academy of Household Physicians.
Main care is meant to be the entrance door to the remainder of the well being care system. With out that relationship, persons are left on their very own to attempt to stumble into the care they want. Some take the accessible however terribly costly route via the emergency room, or an pressing care clinic. Others forgo well being care fully till it’s too late.
By emphasizing hospitals over human-centered care, Lombardy and Texas depart folks feeling medically homeless. However there’s one other manner.
A house for well being care wants
The daisy yellow constructing, with chipping paint and excessive, arched home windows, had been a lifeblood of the northern Italian city of San Secondo Parmense so long as anybody might keep in mind. Initially a part of the Catholic Church, this constructing served as the realm’s hospital for the reason that late 1700s.
When the hospital closed greater than 15 years in the past, the getting older, more and more sick residents of this small village, 70 miles minutes west of Bologna, have been pressured to journey to close by cities for medical care.
It’s a well-recognized story in Texas, the place 26 rural hospitals have closed within the final 15 years, leaving huge swaths of the state with out close by entry to medical care.
However that wasn’t the top of the story for San Secondo. In 2012, the area was reborn, not as an acute care hospital, however as a casa della comunitá, a neighborhood well being house. The regional authorities helped convene all of the remaining fragments of the well being care system — main care medical doctors and nurses, pediatricians, psychological well being providers, household planning — and put them beneath one roof, alongside social employees and neighborhood teams.
“We’re putting back into this community, basic medicine, [social] services, all in a different form than people are used to,” mentioned clinic director Dr. Severino Aimi. “It’s been a gradual process to convince [people] they don’t have to go to the hospital for this care.”
Emilia-Romagna, the area simply south of Lombardy the place San Secondo sits, has spent the final 15 years consolidating hospitals and opening hyperlocal complete main care clinics of their place.
“We tell the patient, we’re going to give you something instead [of a hospital] where you can have all your services,” mentioned Andrea Donatini, the regional director for the challenge. “People start to appreciate it quickly.”
Emilia-Romagna initially referred to as these clinics casa della salute, well being properties. Italy has just lately rebranded them as casa della comunitá, neighborhood properties, to emphasise the social providers they provide alongside medical care.
In Emilia-Romagna, sufferers who’re registered to a main care doctor at one in every of these clinics, quite than a solo practitioner, report fewer emergency room visits and general hospital admissions, analysis reveals, particularly the longer the clinic is open.
“Any health care services that we can take off of the acute care hospitals, we do,” Aimi mentioned. “It’s more sustainable from a financial point of view, more convenient for the population, and the proximity [is a benefit for] elderly people, especially.”
In San Secondo, this implies proactively working with aged residents combating persistent situations. Slightly than having them journey to the clinic, not to mention a close-by metropolis, for frequent appointments, the casa della comunitá constructed out a staff the place nurses and social employees keep in contact with sufferers via weekly cellphone calls, answering questions, serving to them resolve when to return in-person and providing in-home care when wanted.
“A fragile patient, who is elderly, with many diseases and many medications to take, and maybe he lives with his wife, who is managing all this with difficulty, that is someone who is at risk of frequent hospitalization,” mentioned Dr. Silvia Castagnetti, a basic practitioner on the clinic. “But with the right support, they can be better managed with us and stay at home.”
The fragmented U.S. well being system
What Italy refers to as a casa della comunitá, the analysis refers to as a “patient-centered medical home,” an concept that’s been round in several types for the reason that Nineteen Sixties. Having a medical house means quite than the affected person going from workplace to workplace to seek out the care they want, it involves them, coordinated via their main care supplier.
“Our system is complex and unless you have somebody quarterbacking it, consults can get lost and recommendations may not be understood or received properly,” mentioned Bornstein, with the Texas Main Care Consortium.
Whereas the fragmented U.S. well being care system doesn’t lend itself to wholesale reforms the best way the Italian system does, some states have used the levers accessible to them to encourage the patient-centered medical house mannequin to take maintain.
In 2010, across the time the Inexpensive Care Act was launched, the Minnesota legislature handed a sequence of well being care reform measures to strengthen main care. Docs who teamed up and received licensed as patient-centered medical properties have been eligible for elevated reimbursement for sufferers with government-subsidized medical insurance like Medicaid, and the state inspired non-public insurers to comply with go well with.
At present, greater than half of Minnesota’s main care clinics are enrolled in this system, serving 80% of counties. Sufferers enrolled in one in every of these clinics confirmed higher well being outcomes with far fewer hospital visits; information from the primary 5 years of this system additionally confirmed racial disparities in well being outcomes have been considerably improved for well being house sufferers.
It has additionally confirmed to be a great funding on the state’s half. Widespread adoption of the patient-centered medical house mannequin saved Medicaid and Medicare greater than $1 billion in Minnesota within the first 5 years, due largely to dramatically decrease charges of hospitalization.
Texas tried a small-scale model of this — in 2008, Bornstein and others launched the Texas Medical Residence Initiative, which helped rework a handful of neighborhood clinics into patient-centered medical properties. The pilot program was profitable, she mentioned, however “a drop in the bucket” for a state this measurement.
There are main care practices in Texas in the present day which are licensed as patient-centered medical properties. But it surely’s not widespread sufficient to have the transformative impact Bornstein had as soon as hoped for.
“We ran into challenges scaling this in a state that is not only large but as diverse as Texas,” she mentioned. “And the funding just wasn’t there.”
Emilia-Romagna’s medical makeover
Across the similar time states began dipping a toe within the patient-centered medical house mannequin, Emilia-Romagna was going all in on the concept. The area, which is barely smaller than the Dallas-Fort Price space, has constructed virtually 130 casa della comunitá within the final 15 years. Some are tiny “spoke” clinics, with simply a physician, a nurse and a rotation of different providers, whereas others are bigger, extra resourced “hubs.”
Every clinic caters to the distinctive wants of the realm it serves. Whereas lots of the rural casa della comunitá are in refurbished hospitals or authorities buildings that the neighborhood already related to well being care, the clinic in Navile, a neighborhood in Bologna, stands out for its newness.
The four-story constructing has a lime inexperienced facade and cheery signage in a number of languages to entice folks to return inside. Because the regional capital and residential to the oldest repeatedly working college on this planet, Bologna is a mixture of college students, artists and professionals, in addition to working-class Italians and a rising foreign-born inhabitants from Africa and the Center East.
It’s these final two teams that the casa della comunitá has achieved probably the most work to draw. Neither is fast to proactively hunt down medical care, mentioned clinic director Dr. Giampaolo Marino, who took a brand new function with the regional well being authority earlier this yr.
“We want to make it as easy as we can,” Marino mentioned. “We want people to use all of our services rather than having improper use of the emergency room in the hospital or waiting to see a specialist.”
Along with strong complete main care, the casa della comunitá hosts strolling teams, vaccine clinics, and help teams; and affords a psychological well being clinic, eye exams and on-site lab checks. They’ve even constructed out an Italian model of a 24-hour pressing care clinic to assist folks keep away from going to the hospital for extra minor situations.
Most of the immigrant households within the space readily used the casa della comunitá for his or her youngsters’s well being care. However the mother and father resisted getting checked out themselves, and the medical doctors struggled to beat the language barrier to clarify the wide selection of providers accessible to them.
In order that they began internet hosting Italian lessons.
“Some of the women didn’t trust other Italian schools, or their husbands didn’t want them to go to the schools,” mentioned Dr. Giuseppe Drago, a pediatrician on the clinic. “But because they trust the doctors, when we ask them to sign up [for classes], they do.”
So many mothers began coming to the lessons, Drago mentioned, they just lately needed to lease an even bigger room in a municipal constructing down the road.
Taking neighborhood well being properties nationwide
Impressed by the success of the casa della comunitá in Emilia-Romagna, Italy is taking the concept nationwide, utilizing European Union funding to construct greater than a thousand new clinics throughout the nation in simply the following few years.
However a long time of underinvestment in main care gained’t be solved simply with new buildings. If Italy doesn’t handle underlying points like workforce shortages, the brand new casa della comunitá can be like “cathedrals in the desert,” Dr. Alessandro Dabbene, vice-secretary of Italy’s basic practitioner’s union mentioned.
Main care has lengthy been seen as a much less enticing, much less prestigious profession path than specialization, in Italy as within the U.S.
“Primary care is quite invisible,” mentioned Dr. Alessandro Mereu, a basic practitioner in Sesto Fiorentino, a suburb of Florence. “We do quite a bit of work to keep the system going, but no one ever talks about primary care the way they talk about a new hospital.”
In Italy, a majority of physicians are over the age of 55 and 1 / 4 plan to retire earlier than 2027, organising a looming disaster, notably in rural and already under-resourced areas. America isn’t faring a lot better, with 47% of medical doctors over the age of 55, in response to 2021 information from the Affiliation of American Medical Faculties. Household medication and different main care specialties are inclined to skew even older.
In Texas, only a third of main care physicians are over the age of 55, in response to 2020 state information. However that doesn’t diminish the truth that the state has a big scarcity of main care suppliers of all ages.
In an effort to develop the first care workforce, Texas has invested in medical faculties and residency applications that target rural and neighborhood well being, and repays medical faculty loans for medical doctors that work in main care.
These efforts will hopefully assist reverse the decades-long decline in medical doctors selecting main care. But it surely’ll take years to see the payoff — and even then, is probably going just one a part of the answer.
“At the end of this, we’re still going to be in a hole,” Banning, with the Texas Academy of Household Physicians, mentioned. “But when you find yourself in a hole, you at least need to stop digging, which is what these programs help with.”
Italy is providing a wage bump to medical doctors who work in a casa della comunitá. However they’re additionally hoping that constructing extra help round main care itself will make the job extra interesting to the medical doctors already working, and people they hope to recruit sooner or later. In Emilia-Romagna, older medical doctors have been extra proof against teaming up, however youthful physicians are typically desperate to work in group settings for the higher work-life steadiness, skilled growth and institutional help, Donatini mentioned.
Main care suppliers love what they do, Bornstein mentioned. They only need the system they help to like them again.
“The gratifying part of being a doctor is sitting there, talking to a patient, learning about them and helping them navigate through a very complicated, and let me say, hostile, health care system,” she mentioned. “We help them feel at home. That’s why we’re there, every day.”
Revitalizing the anemic Texas main care system
Earlier this summer season, Banning received a name from a longtime main care physician and previous president of the Texas Academy of Household Physicians.
“His family doctor had recently retired, and he couldn’t get in to see one of his colleagues for a physical until November,” Banning mentioned. “He was asking me if I knew anyone accepting new patients.”
COVID-19 strained Texas’ already beleaguered main care system, and persons are beginning to get annoyed with lengthy wait instances and delayed care, Banning mentioned. But it surely hasn’t but moved the needle in Texas the best way it has in Italy.
“I don’t think that constituents have felt the effects to the point where they’re calling their legislators,” Banning mentioned. But when the state waits till a disaster level to extra forcefully intervene, he mentioned, the issue will solely be extra entrenched than it already is.
If given a magic wand — or entry to $17 billion, as Italy has — Banning would make medical faculty fully free for main care physicians. He’d additionally extra rapidly transition how medical doctors receives a commission, emphasizing high quality over amount of care, and incentivizing medical doctors to deal with underserved populations.
And he’d construct a federally certified well being middle in each county in Texas.
These security internet clinics that serve poor and uninsured persons are the closest factor Texas has to casa della comunitá. They’re federally funded and required to offer complete main, dental and behavioral well being care at low or no price, and are run by a patient-led board of administrators. Many of those clinics in Texas are increasing social providers to extra instantly assist their susceptible shoppers with transportation, meals entry and job coaching. On account of the wide selection of main care providers they supply, most are licensed as patient-centered medical properties.
Jana Eubank, the CEO of the Texas Affiliation of Group Well being Facilities, the advocacy group that represents the clinics, mentioned their mandate is to ensure the affected person is crucial a part of the care staff.
“We don’t just say, ‘this is what you need to do.’ We ask them, ‘what do you need?’ and we meet them where they are,” she mentioned. “It’s really the patient driving their care… We’re really very focused on improving the overall health status of not only that person, but that whole community.”
Texas has 75 federally certified well being facilities with 650 clinic websites between them. But it surely’s removed from sufficient for a state of this measurement and medical want, Eubank mentioned.
Not like most different states, Texas sometimes hasn’t chipped in state {dollars} to complement the federal funds these clinics obtain. In some methods, the state has labored in opposition to them. Since Texas hasn’t expanded Medicaid, these clinics should foot the total invoice for individuals who, in different states, would have been lined by this system.
However in 2021, the Legislature put $20 million of federal COVID-19 reduction {dollars} into an incubator program that helped 35 clinics develop operations, together with constructing a girls’s well being clinic within the Rio Grande Valley, including an on-site pharmacy within the Panhandle and buying a cell mammography clinic in central Texas. In 2023, the Legislature kicked in a further $40 million.
This cash was important to maintaining clinics afloat, and increasing, throughout tight finances years, Eubank mentioned. But it surely’s removed from sufficient. Below this system’s strict guidelines, it could typically take years for a clinic to qualify to start receiving federal funds, throughout which they should be offering the total spectrum of providers to show their eligibility.
Consequently, these clinics are nonetheless reaching only a small portion of the susceptible Texans they’re speculated to be serving. As a primary step to revitalizing main care in Texas, the state ought to contemplate extra aggressively shoring up what’s already working, Eubank mentioned.
“We provide some of the best comprehensive primary care in Texas in our clinics,” Eubank mentioned. “People think of us as the ‘poor people’s clinic,’ but really, this is the standard of care everyone should expect from their health care system.”
With out some consideration from state leaders, accessible, complete main well being care can be more and more out of attain for many Texans, whether or not they’re searching for it at a security internet clinic or a high-end non-public follow. There merely gained’t be sufficient medical doctors to see everybody.
“I applaud the Italians for having the foresight to look at COVID and the warts that it showed before it got to that point,” Banning mentioned. As for Texas, he mentioned, “we’ll just keep beating that drum.”
The Texas Tribune, with the help of the Affiliation of Well being Care Journalists and the Commonwealth Fund, visited eight casa della comunità throughout Emilia-Romagna, and spoke with well being care specialists, authorities officers, medical suppliers and neighborhood leaders to higher perceive how this mannequin helps restore and bolster main care entry in cities and cities identical to ours.
Disclosure: The Texas Affiliation of Group Well being Facilities have been monetary supporters of The Texas Tribune, a nonprofit, nonpartisan information group that’s funded partly by donations from members, foundations and company sponsors. Monetary supporters play no function within the Tribune’s journalism. Discover a full checklist of them right here.
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